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CONDITIONS AND USE

Acceptable use and anti-abuse

Contact sources, authority to send, objections, prohibited content and handling of reports.

Use requirementsEdition of 17 October 2026Organisations, members and integratorsVersion mailie-anti-abus-2026-10-17

IN THIS DOCUMENT

01Sender identity and authority02Contact sources and authority to contact them03Objections, unsubscribe and purposes04Prohibited uses05Limits, reports and review

Sender identity and authority

Use domains and identities you are authorised to represent. Do not mislead recipients about the sender, purpose, reply address or link destination. DNS verification and API access are not permission to impersonate another person.

Contact sources and authority to contact them

Keep information supporting collection, purpose and authority to contact each recipient. Obtain necessary consent for consumer marketing; exceptions and professional marketing have their own conditions. A public address, purchased file or former “not blocked” field alone does not prove valid permission.

Do not reconstruct permission merely from having an address. Do not present an import or provider migration as a new recipient request. Accepting account terms never replaces recipient rights.

Objections, unsubscribe and purposes

Respect choices applying to future processing and existing protections. Provide a simple objection mechanism for marketing. Do not bypass an unsubscribe, block, complaint or restriction by changing workspace, domain, source, category or key.

Use transactional messages for the function actually requested. Adding promotion can change a communication’s nature; labelling it “transactional” does not remove the need to assess applicable rules.

Prohibited uses

  • Spam, phishing, malware, fraud, unlawful content or infringement of individual rights.
  • Unauthorised collection or use, fabricated consent, falsified evidence and concealed sender identity.
  • Bypassing limits, checks, stops, protections or provider rules, including multiplying keys or workspaces for that purpose.
  • Accessing another party’s data, unauthorised sharing of secrets, intrusive testing without agreement or attempts to tamper with the service.

Limits, reports and review

Rate limits, quotas and anti-spam checks must not be disabled to force acceptance. An uncertain result remains subject to review, without blind retry. Mailie may restrict or suspend the affected scope to address a risk, retain necessary evidence and request proportionate supporting information.

To report abuse, provide the company contact with information needed to identify the message or operation, without passwords, keys or unnecessary data. Affected people can request review; reviewing a report is not proof of wrongdoing and does not promise message delivery.

Contact: contact@suchetbuttier.com. Postal address: 102 avenue des Champs-Élysées, 75008 Paris, France.

Sources and references

  • CNIL — electronic marketing requirements
  • CNIL — marketing and transactional communications
  • GDPR — principles and legal bases
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